Updated 6 March 2023
Dawit Insurance Agency is offering its Application to you to make it easier for you to access insurance product information, allows its registered users to sign up, register, view quotations, pay for insurance contracts, and initiate claims.
This Agreement is between a Registered User of the application and Dawit Insurance Agency. By signing below, you agree to be bound by the terms of service outlined in this Agreement.
The term “you” refers to a person or organization that has registered for the Dawit Insurance Agency application. If you accept this Agreement, you agree that you have the capacity to be bound by it or, if you are acting on behalf of a company or entity, that you have the authority to bind such an entity. You may not use the application, and you may not accept this Agreement if you are not of legal age to form a binding contract with Dawit Insurance Agency.
1. The Application
The Dawit Insurance Agency Application is an insurance policy management application that allows you to access product information, allows its registered users to sign up, register, view quotations, pay for insurance contracts and initiate claims. The terms of reference of the specific insurance contract agreed upon within the application are outlined separately within the policy’s terms and conditions.
2. Registration
You agree to provide Dawit Insurance Agency with accurate contact information, including phone number, address and copies of National ID, national revenue authority registration number (KRA PIN or other). By providing us with your phone number or other contact information, such as an email address, you agree that we may communicate with you via SMS or electronically to that mobile number or email address as part of the service and that any communications sent to those addresses will serve as a formal notice under this Agreement.
Upon registration, you will create an account based on (1) your email address, and (2) set a password. You may change the password provided to you through the “forgot password” functionality of the application. Upon creation of an account, you will become the principal member of the insurance contracts purchased within the application. Therefore, you are responsible for providing complete, correct and accurate information regarding your person and your applicable dependents. Dawit Insurance Agency is not responsible for any liability arising whereas the information you have provided is inaccurate or false.
3. Privacy Policy and Data Protection
Dawit Insurance Agency is committed to maintaining the confidentiality, integrity and security of any business or personal information stored within the application or on the Dawit Insurance Agency Server and its applicable cloud computing services.
These Terms of Service are designed to tell you how we collect, use, and protect personal information, so you can make an informed decision about using our application and any future web portals or other applications associated with the application.
By using the application, you consent to the information collection and use practices described herein.
4. Our Protection of Your Data
We shall maintain appropriate administrative, physical, and technical safeguards for protection of the security, confidentiality and integrity of your data. Dawit Insurance Agency agrees to protect customer data as per the laws of each country of operation and will only ever disclose aggregated or anonymous data.
We shall not (a) modify your data, (b) disclose non-aggregated or non-anonymized data, except as compelled by law, or (c) access your data, except to provide the Dawit Insurance Agency service and prevent or address service or technical problems, generate anonymous or aggregated data, or at your request in connection with customer support matters.
Dawit Insurance Agency will NOT sell, collect, use, share, or rent any personal information for purposes other than those described in this Policy without first obtaining your consent. Dawit Insurance Agency will NOT share specific information about your business or your identity with third-party vendors.
When required to by law or we have a good-faith belief it is appropriate to comply with the law, (e.g., a lawful subpoena, warrant, or court order); to enforce these Terms of Service or other agreements; or to protect our customers from fraudulent, abusive, or unlawful use of, our Services; Dawit Insurance Agency may disclose personal information.
4.1 Collection of Anonymous, Aggregate Data
Dawit Insurance Agency may use aggregated data to administer the application, analyze trends, improve customer service, engage new partners, track user movement, or gather broad demographic information. When you use our Services, some information may also be automatically collected through the use of log files, such as a crash report, a device’s Internet Protocol (IP) address, a device’s operating system, browser type, or the address of a referring web site and your activity on the application.
5. Fees and Payment
5.1 Fees
There are no fees associated with access to the application. You shall pay all fees as agreed to in the premium quotation provided within the application. Except as otherwise specified herein or in an order form, fees are based on insurance policy purchased and not actual usage. Payment obligations are governed by the terms of Underwriting. While the software can be accessed for free, you will be responsible for paying any associated hardware or external access costs, such as Internet access.
5.2 Payment
You will submit payment only for the premiums purchased within the platform. While access to the platform is currently free of charge, Dawit does not guarantee that the application shall remain free of charge during its period of use.
5.3 Suspension of Service
If any amount owed by you under this or any other agreement for our services is 30 or more days overdue, we may, without limiting our other rights and remedies, suspend our services to you until such amounts are paid in full. When your account is overdue, we will give you at least 7 days’ prior notice before suspending services to you.
6. Future Versions and New Features
Dawit Insurance Agency intends to continue adding new features to the Dawit Insurance Agency application.
However, you agree that Payment Agreement Contract and Terms of Service are neither contingent on the delivery of any future functionality or features nor dependent on any oral or written public comments made by us regarding future functionality or features.
7. Your License
Dawit Insurance Agency grants you a personal, limited, non-exclusive, revocable, non- transferable license, without the right to sublicense, to electronically access and use the application. The service includes our website, programs, documentation, tools, internet-based services, components, and any updates (including software maintenance, service information, help content, bug fixes or maintenance releases) provided to you by Dawit Insurance Agency. You will be entitled to access updates to the Service, subject to any additional terms made known to you at that time, when Dawit Insurance Agency makes these updates available.
You agree that you will only use the application for lawful purposes, and only as instructed in the instruction manuals and training.
You may not, nor may you permit any third party to do any of the following:
- Access or attempt to access Dawit Insurance Agency systems, programs or data that are not made available for public use;
- Copy, reproduce, republish, upload, post, transmit, resell or distribute in any way material from Dawit Insurance Agency;
- Permit any third party to use and benefit from the Application via a rental, lease, timesharing, service bureau or other arrangement;
- Transfer any rights granted to you under this Agreement;
- Work around any of the technical limitations of the Service, use any tool to enable features or functionalities that are otherwise disabled in the application, or decompile, disassemble or otherwise reverse engineer the Application, except to the extent that such restriction is expressly prohibited by law;
- Perform or attempt to perform any actions that would interfere with the proper working of the application, prevent access to or use of the application by our other users, or impose an unreasonable or disproportionately large load on our infrastructure; or
- Otherwise use the application except as expressly allowed under this section.
You agree that Dawit Insurance Agency retains ownership and intellectual property of the Dawit Insurance Agency application. You also agree to keep all Dawit Insurance Agency information confidential, and not tamper, open, modify or use the product in any way other than described in this Agreement.
8. Warranties and Representations
the service is provided on an ‘as is’ and ‘as available’ basis. to the maximum extent permitted by applicable law, we make no representations or warranties of any kind, express or implied, statutory or otherwise, and each party specifically disclaims any warranties of non-infringement or fitness for a particular purpose.
9. Limitations of Liability
Dawit Insurance Agency shall in no event be responsible or liable to you or to any third party, whether in contract, warranty, tort (including negligence) or otherwise, for any indirect, special, incidental, consequential, exemplary, liquidated or punitive damages, including but not limited to loss of profit, revenue or business, arising in whole or in part from your use of the service or this agreement, even if Dawit insurance agency has been advised of the possibility of such damages.
10. Indemnification
You shall defend, indemnify and hold harmless Dawit Insurance Agency and its officers, directors, shareholders, and employees, from and against all claims and expenses, including but not limited to attorney fees, in whole or in part arising out of or attributable to any breach of this Agreement by you.
11. Term
This Agreement will continue to apply until terminated by either you or Dawit Insurance Agency as set out below. If you want to terminate your legal agreement with Dawit Insurance Agency, you may do so by providing written notice to info@dawitinsurance.com and calling +254 723 856 447.
If these Terms of Service or other agreements with Dawit Insurance Agency are breached, Dawit Insurance Agency reserves the right to immediately terminate this Agreement and your access to the Software Application, upon notice to the email address or mobile number used during Registration.
12. Amendments and Modifications
Dawit Insurance Agency may modify this Agreement from time to time by updating the application, the website and/or providing written notice to you. You are deemed to accept and agree to be bound by any changes to the Agreement when you use the Service after those changes are posted.